Summary Digital Infrastructure & Access Acknowledges
This HN self-post reports a Google service outage (YouTube, Gmail, Docs, Drive) and its resolution. While the content is purely factual and makes no explicit human rights claims, HN's structural platform strongly supports freedoms of expression and participation by enabling free information sharing, community discourse, and technical knowledge production without paywalls or discriminatory barriers. The post demonstrates how community platforms facilitate collective awareness and response to infrastructure events affecting broad populations.
Gmail said my account was "temporarily" unavailable... had a moment considering if it wasn't temporary. Good reminder to remove my reliance on gmail especially.
Given the blast radius of this (all regions appear to be impacted) along with the fact that services that don't rely on auth are working as normal, it must be a global authN/Z issue. I do not envy Google engineers right now.
It's super interesting that all Google services that I've tried are down _except_ for Google Search. What would isolate Search from the rest of Google's products such that it wouldn't be affected by a mass outage like this?
So, anybody still feel like arguing that 'the cloud' is a viable back-up? Or is that a sore point right now? Just for a moment imagine: what if it never comes back again?
Of course it will, - at least, it better - but what if it doesn't? And if it does, are you going to take countermeasures in case it happens again or is it just going to be 'back to normal' again?
This topic is so hot it's crashing HN!
Super long server response time and I get this error quite oftenly: "We're having some trouble serving your request. Sorry!"
Just got a text from my kids' school saying GMail is down and to use the school's direct email. Immediate reaction was "Google isn't down you idiots, the problem is on your end", go to check GMail, yep it's down.
Unless I'm misunderstanding something, they are going to have an immense SLA claim issue. 99.9% SLA on Workspace services, so any business paying for Google for Business (now known as Workspace) is going to have a credit claim (assuming the outage is longer than 43m 49s which feels like it will be).
Edit: As I comment it looks like things are coming back! Timing or what...
4:41AM PT, Google services have been restored to my accounts (free & gsuite).
And I have never seen them load so fast before - gmail progress bar barely seen for a fraction of a second whereas I am more used to seeing it for multiple seconds (2-3 sec) until it loads.
I observe the same anecdotal speedup for other sites... drive, youtube, calendar. I wonder if they are throwing all the hardware they have at their services or I am encountering underutilized servers since it is not fixed for everyone.
It is nice to experience (even if it is short lived) the snappiness of Google services if they weren't so multi-tenented.
As many comments in this thread have mentioned, the crash seems to happen when when logged in; youtube and other services seem to work when don't send the session cookie. This suggests something very fundamental related to user account/sessions is failing...
Did Maria Christensen make a mistake when adding "return true;"?
(This is a joke referencing Tom Scott's 2014 parable[1] about the danger of designing a system with a single point of failure. Tom's tells the fictional tale of a high level employee at Google adding "return true;" to the global "handleLogin()" function.)
When I tried to login it said: 'this account does not exist'. So my first thought was some algorithm made a mistake and my account got deleted for no reason.
I already imagined the only solution now was to write a medium post and hope it gets some traction on hackernews and google support steps in.
Thinking to myself I was an idiot for knowing all this and still thinking it wouldn't happen to me.
And even though it turns out to be an outage, it gave me a bad enough feeling to start using a domain name I own for my email.
If you pay for Google Services, they have an SLA (service level agreement) of 99.9% [1]. If their services are down more than 43 minutes this month[2], you can request “free days” of usage.
Edit:
Services were down from ~12:55pm to ~1:52pm, it's 57minutes. Thanks hiby007
Don’t blame people, blame systems and processes. I assume Google has a blameless process too. If an engineer can bring down huge swaths of google that’s not a human problem. As an eng your you should heavily invest in a sane test -> deploy -> monitoring process, and reward reliability.
Give people a bonus when things didn’t break, not only when there is a superhero that fixes broken things. Then you’re rewarding fragile systems that need superheroes.
Thunderbird prompting me to login, and getting "Google does not recognize this email address" as a reply was a nice adrenaline spike, until I checked the status on HN!
I’d guess Search is pretty well segregated from basically everything else because of how valuable it is - I’m logged into Google on Search and it works fine (unlike everything else)
Nope, especially considering the implications of this, with the amount of people working remotely. Google Meet, Classroom, etc. are down. This is probably literally costing billions every minute just in loss of productivity.
The way I see it, backups are a strategy to reduce risk of ruin.
For me, backing up to the Cloud is fine, because I find the risk of my home being broken into and everything stolen AND the cloud goes down AND the cloud services are completely unrecoverable is a small enough risk to tolerate.
I don't think it's possible to have permanently indestructible files in existence over a given time period.
Everybody uses it, so if, like, Gmail loses all the emails, we are then in such a state that the consequences will be more bearable and socially normal.
Most people are fine with accepting that whatever future thing will happen to most people will also happen to them. Because then the consequences will also be normal.
If the apocalypse comes, it comes for almost all of us and that's consolation enough.
Of course it's viable as a backup. Availability != realibility. My data is still reliably saved in the cloud even if there is an outage for a few hours. The key point is backup, e.g. Dropbox. When you use Google Docs, it becomes a single source of truth and a SPOF.
A few years ago I released a bug in production that prevented users from logging into our desktop app. It affected about ~1k users before we found out and rolled back the release.
I still remember a very cold feeling in my belly, barely could sleep that night. It is difficult to imagine what the people responsible for this are feeling right now.
Different failure mode. If the cloud goes down, many more people are affected. If your self-hosted thing goes down, only you are affected. If everybody self-hosted, would the overall downtime be lower? Even if it were, would it be worth the effort of self-hosting?
Oh man, you're right. Bloated gmail loaded instantly. What's going on? It's loading almost 2x to 3x faster.
Editorial Channel
What the content says
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Article 19Freedom of Expression
High F-Coverage S-Practice
Editorial
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SETL
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The self-post reports factual information about service outages but does not discuss freedom of expression as a right.
Observable Facts
The self-post is freely posted on HN without moderation blocking factual technical reporting
The post provides a direct link to Google's official status page, demonstrating support for transparent information access
HN provides a platform for community discussion and debate of events without content filters limiting factual speech
Inferences
HN's design choices prioritize user agency in publishing and discussing information
The structural allowance for unfettered factual reporting reflects support for Article 19's goals of free expression and information dissemination
ND
PreamblePreamble
The preamble affirms human dignity and rights; the self-post does not engage with these principles.
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Article 1Freedom, Equality, Brotherhood
Medium S-Practice
The self-post does not discuss human equality or dignity.
Observable Facts
HN allows self-posts from any registered user without discrimination based on identity
Inferences
The community platform structure reflects equal treatment of participants in discourse
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Article 2Non-Discrimination
Medium S-Practice
The self-post does not address non-discrimination.
Observable Facts
HN community guidelines prohibit discrimination based on protected characteristics
Inferences
The platform structure institutionalizes non-discrimination as a foundational principle
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Article 3Life, Liberty, Security
No engagement with security or liberty.
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Article 4No Slavery
No engagement with slavery.
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Article 5No Torture
No engagement with torture.
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Article 6Legal Personhood
No engagement with legal recognition.
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Article 7Equality Before Law
No engagement with equal protection.
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Article 8Right to Remedy
No engagement with remedy for violations.
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Article 9No Arbitrary Detention
No engagement with arbitrary arrest.
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Article 10Fair Hearing
No engagement with fair hearing.
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Article 11Presumption of Innocence
No engagement with fair trial.
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Article 12Privacy
Medium S-Practice
The self-post does not discuss privacy rights.
Observable Facts
HN does not employ aggressive advertising-driven surveillance mechanisms
Inferences
The platform's design minimizes behavioral tracking and invasive monitoring
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Article 13Freedom of Movement
No engagement with freedom of movement.
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Article 14Asylum
No engagement with asylum.
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Article 15Nationality
No engagement with nationality.
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Article 16Marriage & Family
No engagement with family rights.
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Article 17Property
No engagement with property rights.
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Article 18Freedom of Thought
No engagement with freedom of thought.
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Article 20Assembly & Association
Medium S-Practice
No engagement with peaceful assembly.
Observable Facts
HN is fundamentally designed as a community discussion platform where users voluntarily congregate
Inferences
The platform structure enables association and collective discourse among individuals with shared interests
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Article 21Political Participation
No engagement with political participation.
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Article 22Social Security
No engagement with social security.
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Article 23Work & Equal Pay
No engagement with work or labor.
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Article 24Rest & Leisure
No engagement with rest and leisure.
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Article 25Standard of Living
No engagement with health or social care despite reporting on services affected.
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Article 26Education
No engagement with education rights despite reporting on services used for learning.
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Article 27Cultural Participation
Medium S-Practice C-Coverage
The self-post participates in technical community discourse but does not discuss rights to scientific participation.
Observable Facts
The post reports on technical service failures, contributing to collective knowledge about digital infrastructure
HN is explicitly designed for technology discussion and enables broad community knowledge-sharing without paywalls
Inferences
The platform's free-access structure supports broad participation in technical and scientific discourse
HN's design enables participation in knowledge production regardless of economic barriers to access
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Article 28Social & International Order
No engagement with social order.
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Article 29Duties to Community
No engagement with duties to community.
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Article 30No Destruction of Rights
No engagement with prohibition of rights restrictions.
Structural Channel
What the site does
+0.40
Article 19Freedom of Expression
High F-Coverage S-Practice
Structural
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Context Modifier
ND
SETL
-0.40
HN actively enables freedom of expression by allowing free posting and discussion of factual information without censorship or discriminatory barriers.
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Article 27Cultural Participation
Medium S-Practice C-Coverage
Structural
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Context Modifier
ND
SETL
ND
HN is fundamentally designed for scientific and technical discourse; the post contributes to community participation in digital infrastructure discussion regardless of economic status.
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Article 20Assembly & Association
Medium S-Practice
Structural
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Context Modifier
ND
SETL
ND
HN functions as a community where users voluntarily associate around shared interests in technology and discussion.
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Article 1Freedom, Equality, Brotherhood
Medium S-Practice
Structural
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Context Modifier
ND
SETL
ND
HN allows all users to participate equally in posting and discussion, supporting Article 1's principles.
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Article 2Non-Discrimination
Medium S-Practice
Structural
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Context Modifier
ND
SETL
ND
HN's community guidelines explicitly oppose discrimination, supporting Article 2.
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Article 12Privacy
Medium S-Practice
Structural
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Context Modifier
ND
SETL
ND
HN's minimal data collection and tracking practices respect privacy expectations.
ND
PreamblePreamble
HN's platform structure supports dissemination of information consistent with the Preamble's goals, though not explicitly addressed.
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Article 3Life, Liberty, Security
No observable structural signals regarding security or liberty.
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Article 4No Slavery
No observable structural signals.
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Article 5No Torture
No observable structural signals.
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Article 6Legal Personhood
No observable structural signals.
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Article 7Equality Before Law
No observable structural signals.
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Article 8Right to Remedy
No observable structural signals.
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Article 9No Arbitrary Detention
No observable structural signals.
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Article 10Fair Hearing
No observable structural signals.
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Article 11Presumption of Innocence
No observable structural signals.
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Article 13Freedom of Movement
No observable structural signals.
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Article 14Asylum
No observable structural signals.
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Article 15Nationality
No observable structural signals.
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Article 16Marriage & Family
No observable structural signals.
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Article 17Property
No observable structural signals.
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Article 18Freedom of Thought
No observable structural signals.
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Article 21Political Participation
While HN enables community decision-making through voting, it is not a governmental system and does not directly address Article 21.
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Article 22Social Security
No observable structural signals.
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Article 23Work & Equal Pay
No observable structural signals.
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Article 24Rest & Leisure
No observable structural signals.
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Article 25Standard of Living
No observable structural signals regarding health or social care.
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Article 26Education
No observable structural signals regarding education.
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Article 28Social & International Order
No observable structural signals.
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Article 29Duties to Community
No observable structural signals.
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Article 30No Destruction of Rights
No observable structural signals.
Supplementary Signals
Epistemic Quality
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Propaganda Flags
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Solution Orientation
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Emotional Tone
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Stakeholder Voice
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Temporal Framing
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Geographic Scope
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Complexity
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Transparency
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Event Timeline
20 events
2026-02-26 08:55
dlq
Dead-lettered after 1 attempts: Google outage – resolved
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2026-02-26 08:55
dlq
Dead-lettered after 1 attempts: Google outage – resolved
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2026-02-26 08:55
dlq
Dead-lettered after 1 attempts: Google outage – resolved
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2026-02-26 08:54
dlq
Dead-lettered after 1 attempts: Google outage – resolved
Parse failure for model nemotron-nano-30b: Error: No content in OpenRouter response
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2026-02-26 08:31
dlq
Dead-lettered after 1 attempts: Google outage – resolved
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2026-02-26 08:31
eval_retry
OpenRouter API error 400 model=step-3.5-flash
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2026-02-26 08:31
eval_failure
Evaluation failed: Error: OpenRouter API error 400: {"error":{"message":"Provider returned error","code":400,"metadata":{"raw":"{\"error\":{\"message\":\"response_format json_object is not supported for this model\",\"t